Payment Policy

Your financial security matters to us. Every transaction on the Veyra Berlin website is protected by industry-standard encryption — you can shop with complete confidence.

Accepted Payment Methods

We offer a wide range of trusted and convenient payment options:

Visa Mastercard Amex Discover Apple Pay Google Pay

All major credit and debit cards are accepted. Your payment details are encrypted throughout the entire transaction.

How Payment Processing Works

When you place an order, your payment is authorised immediately through our secure payment partners. You may see a temporary pending charge on your account — this is normal. Your card is only charged once your order is confirmed and being processed for despatch.

VAT (Mehrwertsteuer)

All prices on the Veyra Berlin website are displayed in Euros (EUR) and are inclusive of the applicable German VAT (Mehrwertsteuer / MwSt.) as required by §19 UStG. The VAT breakdown is shown clearly at checkout. There are no hidden fees or additional charges.

Payment Confirmation

Once your payment is successfully processed, you'll receive an order confirmation email with your full order summary. This email is an acknowledgement of receipt. The binding purchase contract is formed when your items are despatched.

Currency

All prices on the Veyra Berlin website are listed in Euros (€ EUR). All transactions are processed in EUR. If your card is issued in a different currency, your bank or card provider may apply a conversion rate — please check with them if you have questions.

How We Protect Your Payment Data

  • SSL (Secure Socket Layer) / TLS encryption protects all data transmitted during checkout
  • We never store full card numbers or CVV codes on our servers
  • All payment processing is handled by PCI DSS-certified payment processors
  • We review and update our security practices regularly

When you check out at Veyra Berlin, your payment data goes directly to our certified processor. We never see or retain your complete card details.

Payment Issues or Questions

If you notice an unexpected charge, have a billing question, or encounter any payment issue — email us straight away at Support@veyra-berlin.com. We'll investigate and respond within one business day.

Company Information
Store Name: Veyra Berlin
Address: Zur Schanze 2, 35325 Mücke, Germany
Email: Support@veyra-berlin.com
Customer Service Hours:
Monday to Friday: 9:00 AM to 5:00 PM (CET – Central European Time)
We aim to reply to your email within one business day.